Legal
Privacy Policy
Last updated 1 October 2026
NuevaLife ("we", "our", "the app") is a wellness and fitness app operated by Naomi Davidson, sole trader (ABN 28 836 042 385), Queensland, Australia. This policy explains what information NuevaLife collects, how it's used, and the choices you have.
Information we collect
Account information
To use NuevaLife you create an account with an email address and an optional display name. This is used to sign you in and identify your account.
Wellness data you enter
You can log things like body measurements, nutrition, hydration, habits, sleep, medications, workouts and steps. This is stored on your device and is not sent to our servers, except for the items below.
Data synced to our servers
Some information syncs to our secure cloud database (Google Firebase) so it's available across your devices, or so features like trainers and challenges work:
- Custom workout plans you build or save
- Smartwatch and Apple Health activity (heart rate, workouts, daily activity), if you connect a device
- If you link with a trainer: the logs and health summaries you choose to share with them
- Friend challenge membership, progress and messages
- Feedback you send through the app (your message, category, and an email address if you give one)
Apple Health
If you allow it, NuevaLife reads heart rate and workouts from Apple Health to show your activity in the app. We never use Apple Health data for advertising and never sell it.
Crash and diagnostic data
If the app crashes, technical details (device model, app version, the error itself) are sent to our crash reporting service so we can fix the problem. This doesn't include your wellness entries.
AI features
Some features, such as meal photo analysis, sleep tips, Body Scan insights and fitness trends, use Claude, an AI model made by Anthropic. When you use one, what you've entered for that feature is sent through our own secure server to Anthropic to generate the reply. The app asks your permission the first time, and you can decline and keep using everything else.
Third-party services we use
- Google Firebase: accounts, cloud sync and our server functions
- Anthropic: AI replies, only with your permission
- Google AdMob: ads on the Free and Elevate tiers. Ads are non-personalised. We don't track you across other companies' apps or websites, and the app never asks for permission to track. AdMob may still use basic device and usage information to deliver, limit and measure ads.
- Sentry: crash reporting
- Open Food Facts: food and barcode lookup
- OpenStreetMap: gym and wellness search, using your approximate location only when you search
- Stripe: payments on the NuevaLife website only. The iOS and Android apps don't take payments.
How we use your information
- To create and maintain your account
- To sync the data listed above across your devices
- To provide AI features you choose to use
- To respond to feedback and support requests
- To show non-personalised ads that help keep the app free
- To keep the app reliable and fix crashes
We do not sell your personal information.
Data storage and security
Synced data is stored on Google Firebase with authenticated access rules, so only you (and anyone you choose to share with, such as a linked trainer) can read it. Most of what you log stays on your device.
Deleting your account
You can delete your account at any time in the app: Settings → Account → Delete account. This permanently removes your login and the data we hold on our servers, cancels any membership, and clears the data stored on that phone. You can also email nuevalife@nuevalifefamily.com and we'll do it for you.
Children's privacy
NuevaLife is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy as the app changes. When we do, we'll update the date at the top.
Contact us
NuevaLife is operated by Naomi Davidson, ABN 28 836 042 385 (Australia). Email nuevalife@nuevalifefamily.com.